I’ve always been a big believer in the power of a heartfelt, personal “Thank You” and have made it a tenet of my professional and philanthropic life.
I recently read in Tom Peters’ latest book The Excellence Divide where former Campbell’s Soup CEO Doug Conant sent 30,000 handwritten thank-you notes to employees during the 10 years he ran the company.
And Peters, an internationally acclaimed business consultant, author and speaker, goes on to share that for more than 40 years, he has made it an annual ritual to personally make 25-50 thank-you calls between Christmas and New Year’s.
These are two extremely busy leaders in the business world. If they can do it, so can we. Who have you thanked lately?