The 15-year-old with a torn tendon wants to try to play in her team’s last game at the state softball tournament next weekend.
The 62-year-old cataract patient sews costumes for the community theater company but can no longer see to do her work.
The 50-year-old heart attack patient had been training to run his first marathon — the #1 item on his “bucket list.”
The 23-year-old cancer patient has plans to study architecture abroad next semester as part of her master’s degree program.
You know the diagnosis and the test results, but do you know each patient’s story? Sure, patient encounter time is limited and the demands to work faster are increasing. However, I advise providers to carve out a few minutes to find out a patient’s story. It can and will make a difference. Not only does it build better relationships, it just might lead to better patient compliance and more effective care plans which in turn can lead to stronger retention, increased referrals and a better bottom line.